Paris, on 05-10-2021 – Luminess (formerly Jouve) recently won an innovation contract with the town hall of Saint-Mandé in order to improve the coordination of all the services offered by the town such as road maintenance, the allocation of in the crèche or the receipt of complaints. A key player in the digitization of the public sector, Luminess brings its expertise, in particular through the implementation of the GED of its partner Everteam, the technological brick most suited to the needs of the municipality. Thanks to this project in favor of a better organization of town halls, Luminess aims to extend it to all municipalities.
This new transverse GED standardizes the business applications which coexisted for the various departments of the town hall on the one hand, and makes it possible to cover all the scenarios which were not provided for by the latter on the other hand. For the success of this project, Luminess ensures the implementation of workflows and manages the value chain from start to finish, in collaboration with its partner Everteam.
The benefits of such an innovation are numerous for town halls: reduction and optimization of staff working time, improvement of the dissemination of internal communication and ultimately a standardization of the quality of public services in general.
This innovation market is a major step forward in favor of the modernization of the public sector, more particularly at the municipal level. Improving the coordination of the various municipal services, and the quality of service offered to users, are issues to which we are proud to respond, alongside our partner Everteam.
This experiment, funded by the town hall of Saint-Mandé to the tune of 100 euros, takes place over six months with a clear objective: to encourage all municipalities to follow the movement.
About Luminess (formerly Jouve) : A major player in the French digital ecosystem, our teams combine business expertise with robust technological know-how. Luminess relies on this alliance to offer solutions adapted to the evolution of your customers' needs and thus allow you to sublimate their customer promise. Luminess deploys its expertise in various sectors of activity, including: banking, health, industrial property and the public sector. BPO, IA, RPA, process automation associated with human supervision throughout our workflows ensure a high level of satisfaction in compliance with security and compliance rules. Luminess has nearly 1 employees and is established in Europe and the United States.
About Everteam : Founded in 1990, Everteam is a software publisher specializing in content management and information governance. Combining expertise and technological innovations around artificial intelligence and automatic natural language processing (NLP) thanks to its research laboratory, Everteam solutions are available on a single software platform, and adapted to different business contexts. This enables hundreds of global companies, leaders in their respective sectors, to turn their information into real capital and to control it, while reducing costs and risks. In January 2020, Everteam joined the Kyocera Group (more than 76 employees worldwide, $ 000 billion in sales), thus benefiting from new development and growth levers to benefit all of its customers. www.everteam.com
Contact: Judith MEHL
Director of Communications and Public Affairs
T. 01 44 76 55 80
jmehl@luminess.eu