Entering into a digital relationship

Design fluid and secure user journeys

Quick, fluid and secure connections

Digital onboarding has become essential to meet customer needs and increasingly stringent regulatory requirements. Banks, health insurance providers, insurers, and healthcare facilities must adapt to this evolving environment and guarantee fast, seamless, and secure onboarding processes.

AI at the service of establishing a relationship

The digital contact solutions developed by Luminess mobilize artificial intelligence image recognition technologies. Combined with human supervision, they guarantee smooth journeys with a very high level of compliance, within very short deadlines.

Luminess' business expertise makes it possible to integrate these new relationships into customer journeys adapted to your challenges and can be addressed from the first exchange to the signing of a contract.

Combine human and technical expertise for your contacts

UX / UI

Design your tailor-made relationship

Data Capture​

Automate your document control to streamline your relationship entry process and optimize your customer journey

KYC: Fight against fraud

Secure the start of a relationship with solutions to fight against enhanced fraud

Partnerships to strengthen our expertise

100% reliability on KYC procedures

Luminess has chosen to leverage Archipels' blockchain- based document certification platform . This unique technology strengthens , reinforces, and complements data compliance control processes. This system guarantees 100% authenticity , for example, by verifying the compliance of an Engie invoice submitted by a customer.

A reinforced fight against fraud

Luminess strengthens its Data Capture solution, which verifies supporting documents in real time using Unissey's fully passive and real-time biometric solution , enabling the detection of any face spoofing attack without friction for the user.

Additional security measures to combat fraud , particularly useful when establishing a relationship.

Customer Case

Product
8min

Pass Culture

[PROJECT 2020-2021]

Le pass Culture was born from the desire, affirmed during the 2017 presidential campaign, to provide 18-year-olds with a new system promoting access to culture in order to strengthen and diversify cultural practices, by revealing the cultural richness of the territories . First tested in 19 French departments, the pass Culture is now accessible at the national level since May 21, 2021.

Read more

Help you transform

Etienne Vazzoleretto
Marketing director

Establishing a long-distance relationship has radically changed sales models and has also given rise to new competition.

On the internet, you are only a few clicks away from your competitor, the Luminess teams are there to provide you with the technologies and expertise necessary to avoid missing this decisive step in the customer relationship.

Contact us

Trusted by