Advanced Digital Business Process

Banking and Financial Services

Bank 2

From dematerialization to business processes

The development of digital in recent years has led the profession as a whole to re-examine its profession and its practices, initially based on physical intermediation.

Today, digital is integrated into all banking processes and at all stages of the customer journey: account opening, credit, remediation, data processing, etc. It is a major growth challenge for establishments, making it possible to provide, on the one hand, always more performance, and on the other hand to deploy resources effective anti-fraud.

The technical and integrated solutions offered by Luminess allow you to refocus on your business expertise and your customer relationship to facilitate your business experience on a daily basis.

Automate business processes

Fight against fraud, automation of identity checks, verification of document compliance

Use the data

Data analysis and processing, data management, Artificial Intelligence, human supervision

Adapt to new uses

Fluid and efficient customer journey, dematerialization of documents, websites and applications adapted and accessible

Multiple expertise and integrated solutions

The four levers of the digitization of banking processes

idea- innovation


Character recognition (OCR)
Electronic management of documents
Dematerialization of incoming flows


RealTime Data Capture API
Integration & development
UX / UI Agency


Business Process (EER/KYC/CREDIT)
Workflow/Case management


Clusterization classification
AI/Natural language processing
Document fraud detection

Our offers

Transactional Platforms and Digital Processes


Streamline your relationship entry processes and customer journeys in real time, in complete security with our API.
Fight against fraud
Transactional Platforms and Digital Processes

Fight against fraud

Fight against documentary fraud and secure the digital customer relationship.

Help you transform

Vincent favreau
Executive director
Business Development

Our objective: to support the business lines towards a serene outsourcing.
Our focus: automation coupled with human guarantees. 
Our ambition: to reduce the operating ratio and adapt your customer responses.

Our Partners

Unissey - facial recognition

They trust us

Luminess brings its expertise to the 6 largest French banks and allows them to reinvent their customer relationship by facilitating the business experience.

Crédit Agricole