From dematerialization to business processes
The development of digital in recent years has led the profession as a whole to re-examine its profession, its practices, initially based on physical intermediation.
Today, digital is integrated into all banking processes: account opening, credit, remediation, data processing, etc. and at all stages of the customer journey. It is a major growth challenge for establishments providing on the one hand always more performance and on the other hand to deploy resources effective anti-fraud.
The technical and integrated solutions offered by Luminess allow you to refocus on your business expertise and your customer relationship and facilitate your business experience on a daily basis.
Automate business processes:
fight against fraud, automation of identity checks, verification of document compliance
Use the data:
data analysis and processing, data management, artificial intelligence, human supervision
Adapt to new uses:
fluid and efficient customer journeys, dematerialization of documents, websites and adapted and accessible applications
The four levers of the digitization of banking processes
Character recognition (OCR)
Electronic management of documents
Dematerialization of incoming flows
DEVELOPMENT AND API
RealTime Data Capture API
Integration & development
UX / UI Agency
SMART PROCESS AUTOMATION
Business Process (EER / KYC / CREDIT)
Outsourcing / Operators
Workflow / Case management
AI / Natural language processing
Document fraud detection
API - Data Capture RealTime
Entering into a digital relationship
Fight against fraud
Help you transform
Our objective: to support the business lines towards a serene outsourcing.
Our focus: automation coupled with human guarantees.
Our ambition: lowering the cost / income ratio and adapting your customer responses