From dematerialization to business processes
The development of digital in recent years has led the profession as a whole to re-examine its profession and its practices, initially based on physical intermediation.
Today, digital is integrated into all banking processes and at all stages of the customer journey: account opening, credit, remediation, data processing, etc. It is a major growth challenge for establishments, making it possible to provide, on the one hand, always more performance, and on the other hand to deploy resources effective anti-fraud.
The technical and integrated solutions offered by Luminess allow you to refocus on your business expertise and your customer relationship to facilitate your business experience on a daily basis.
Automate business processes
Fight against fraud, automation of identity checks, verification of document compliance
Use the data
Data analysis and processing, data management, Artificial Intelligence, human supervision
Adapt to new uses
Fluid and efficient customer journey, dematerialization of documents, websites and applications adapted and accessible
The four levers of the digitization of banking processes
Character recognition (OCR)
Electronic management of documents
Dematerialization of incoming flows
DEVELOPMENT AND API
RealTime Data Capture API
Integration & development
UX / UI Agency
SMART PROCESS AUTOMATION
Business Process (EER/KYC/CREDIT)
AI/Natural language processing
Document fraud detection
Entering into a digital relationship
Fight against fraud
Help you transform
Our objective: to support the business lines towards a serene outsourcing.
Our focus: automation coupled with human guarantees.
Our ambition: to reduce the operating ratio and adapt your customer responses.