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This supplement, written by Archimag in collaboration with Luminess, looks back on the major challenges of public sector digitization, the technologies in response to this demand for digitization and the prospects for development, to see where technology will bring the e-administration of tomorrow.

Luminess is a signatory of the Promilès manifesto, to support the women and men serving our armies: active and reserve personnel, veterans, wounded and their families. A strong commitment that is part of its CSR policy.

An end to the year rich in rewards for Luminess, which received two Cas d'OR. A Special Jury Prize for the Golden Cases of dematerialization with Harmonie Mutuelle, and a Cas d'OR in the “Customer Experience – Artificial Intelligence” category with BNP Paribas. Two trophies that illustrate the close collaboration that Luminess has maintained for many years with these two customers.

Digital specialist and leader in BPO as a Service, Luminess relies on Nutanix solutions to gain operational efficiency.

Luminess solutions dedicated to the medical world are developed within a strict ethical framework.

On February 16, Luminess signed a contract with the Constitutional Council to create its QPC portal (Priority Questions of Constitutionality). A major digital player in France and particularly in the public sector, Luminess puts its business and technical skills in data processing and artificial intelligence at the service of accessibility to the Constitutional Council.

Jouve, a major digital player, changes its name and becomes Luminess. Resolutely turned towards the future, this change of identity anchors the transformation of this French ETI to position itself as a leader in the BPO as a Service. It thus becomes a major player in digital sovereignty in France and Europe.