Advanced Digital Business Process

Increase your customer promise
by meeting our business experiences
and our technological excellence.

Ensuring ethical data processing

A major digital player, the Luminess Group specializes in data processing. We bring technological innovations to our customers, public and private actors, within an ethically responsible framework. 

dealing more than1/4 of personal data and sensitivities of the French population, we have a responsibility towards our customers, our partners, our employees and society as a whole.  

We must be the primary guarantor of ethical data processing. For us, the brand Data Ethics by Luminess, goes beyond the mere aspects regulatory, and is expressed through consideration of the issues humans, sovereignty and D'environment

By establishing this new standard, the Luminess Group is committed to a virtuous approach to ethical digital processing, a guarantee of trust and quality and creator of value for our partners.  

On a daily basis, we put this ethical data processing into practice in all of our actions. It means promoting behaviors and good practices in line with our values ​​and market requirements.  

From the almost complete design to execution of our solutions, in our decision-making, in all departments of the company, we are committed to integrating the requirements of the Data Ethics brand.

To view our charter, click here.

Technology and people at the service of your customer promise

Luminess is your partner of choice to treat all your process more simple to the most complex. Our teams combine a expertise metier broad to a know-how technology robust.

A major player in the French digital ecosystem, Luminess relies on this alliance: technologies and business skills to offer you solutions adapted to the evolution of your needs and those of your customers and thus allow you to sublimate your customer promise.

BPO, IA, RPA, theprocess automation associated with a human supervision throughout our workflows provide you with a high level of satisfaction with respect to security and compliance rules.
Luminess is the new company name since January 2021. It takes over from the name Jouve, which has existed since the creation of the company.


Discover our methodology

Discover our methodology

Re-engineer your process

Our business expertise allows us to efficiently automate all your workflows, from the simplest to the most complex, and to provide a human guarantee on the automation.


Our robust AI and RPA technologies allow us to develop reliable, secure and efficient solutions to handle all your workflows

Business execution

Our teams of operators allow us to increase the quality of automation processing

Our business sectors

Banking and Financial Services

Banking and Financial Services

Today, digital is integrated into all banking processes: account opening, credit, remediation, data processing, etc. and at all stages of the customer journey. It is a major growth challenge for ...
Intellectual property

Intellectual property

The world around us is full of patents. Their number, in perpetual increase, requires a rigorous treatment to ensure their originality and reproducibility. Our Patent Processing platform addresses this complex chain through a...


The deployment of digital in health is a major accelerator of the transformation of the health system as a whole. Health establishments, social protection actors, health agencies, institutions, etc., have more ...
Public sector

Public sector

The modernization of the public service is underway. The in-depth transformation of its uses and its functioning concerns administrations and their staff, citizens and businesses. Encapsulated in the Tech.gouv program, this deployment ...

Our offers

Strategy &
digital transformation
Strategy &
digital transformation

We know your users. And you ? 
Actor of business efficiency, Luminess is the alliance of consulting, mastery of business processes and technology.

The Luminess creation studio accompanies you in your transformation. 

Transactional Platforms &
digital processes
Transactional Platforms &
digital processes

Digitize your customer relationship, offer real-time onboarding services... the Luminess solutions provide concrete answers to the challenges of digitizing customer/supplier relationships.

Our transactional platforms manage processes such as remote entry into a relationship, identity verification, automation of documentary processes, etc. 

Development &
Application maintenance
Development &
Application maintenance

Always on the lookout for your efficiency, our development and maintenance experts will be able to put all their know-how and intelligence to develop the sites, applications and business software that meet the specific needs of your business.

A digital service company, Luminess accepts all challenges.


Luminess manages numerous workflow and document process industrialization projects for its clients. Combining automation and human services, real time and deferred time, our solutions adapt to all your processes and your different uses.

The automation and outsourcing of your business processes is the guarantee of increased operational efficiency thanks to innovative technologies and expert teams.


Publishing, managing and converting content has been in Luminess' DNA since the beginning. We intervene from the implementation of editorial solutions, the conversion and indexing of complex and structured flows to the publication of content. 

Whatever your content projects, you can trust Luminess.

Your contacts

Our teams support you to respond effectively to your needs while improving your business processes and your competitiveness.

my walk
Executive director
Business Development
Business Developer
Public sector
Executive director
Health program
Sales Director Banks, Insurance and Social Protection
Business Developer
Industrial property
Marion besslich
Business Developer
European institutions
Business Developer
Industry and services
Business Developer

Our teams involved

Visual home
Visual home2
Visual home4

Supporting the transformation of our customers and contributing to the dissemination of innovation are at the heart of the actions we carry out at Luminess. The know-how and expertise of our talents make us a major player in the French digital ecosystem, the French Tech ecosystem. 

Thibault Lanxade
Chairman and CEO of Luminess Group

People at the heart of technology

Innovation, expertise, agility, sharing, solidarity, are all good reasons to join us.

You will evolve in a work environment that valuesinitiative, you will be in regular contact with people passionate about their profession and having very varied expertise.

By joining our teams, you will contribute to the digital transformation from the public sector, the world of health, banks, etc. and join a major company in the French digital ecosystem.

French Intermediate Size Company

1 800


Presence in Europe
& United States


documents processed

complex processes

Data processing :
AI & human supervision

Luminess (formerly Jouve), passionate and enthusiastic teams

Our commitment is nourished by the loyalty of our customers, passion and pride that we have for our businesses and our Group.

Digital transformation stimulates us and us cultivate the spirit of innovation in everything we do. By joining us, you will be actors in this transformation.

You will evolve with passionate people determined to make Jouve a company where it is good to work, withina collective that shares and carries our values.

Our references

Crédit Agricole

CSR policy at the heart of our challenges

Certifications and labels testifying to our commitment.


Let's build together


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