A committed company
Luminess is committed
Luminess, a major digital player in France and leader in BPO as a service, places the CSR at the heart of its strategy. Aware that companies have an increasingly important social and environmental responsibility, our CSR strategy guides each of our actions and is based on four major axes: data ethicsour social policyour local roots and environmental issues.
Data Ethics by Luminess
As a major digital player, data is at the heart of our daily business. With more than 1/4 of personal data of the French population processed on our platform, we must guarantee the ethical processing of this data. For us, ethical data processing goes beyond the simple aspects regulatory, and is expressed through the consideration of human issues, sovereignty and D'environment. By establishing this new brand, the Luminess Group is committed to a virtuous approach to ethical digital processing, pledge of trust and quality, and value creator for our partners.
This is why we have made the Data Ethique by Luminess brand one of the pillars of our CSR strategy..
Our CSR strategy
Data Ethics
+1/4 of data processed
The ethical treatment of data permeates all of our actions. It is promoting behaviors and good practices in line with our values and market requirements for the benefit of our customers, partners and employees. We integrate this benchmark from the design to the realization of our offers. The Data Ethique brand is based on four pillars which are for us:regulatory aspect, sovereignty, L 'environment and human being, and this over the entire life cycle of the data from collection to transmission, including storage and processing. This new frame of reference is expressed in a Data Ethics charter.
More information on thededicated tab “Data Ethics by Luminess”.
Local anchor
Bringing our sites to life
Strengthened by our historical roots in Mayenne, we are committed to promoting and bringing our sites to life. Our teams in France are located at Mayenne, Lens, Rennes Laval and Paris.
More information on thededicated tab "Our local anchoring policy".
Environmental policy
-15%
As a major player in the digital sector, we are committed to controlling our environmental impact and we integrate these issues into our CSR strategy. Our objective: to commit to reduce our carbon emissions by 15% by 2027.
More information on thededicated tab "Our environmental policy".
Social Policy
+ 30 %
With our social policy, we are committed to giving meaning to all our employees. In this context, we encourage diversity and professional equality, which are all the more important in the digital sector. In particular, we aim to feminize our IT teams. Since 2018, we have increased the proportion of women in engineering teams by 30%. And we don't intend to stop there.
More information on thededicated tab "Our social policy".
Teams proud to support you
Engineers, designers, developers, salespeople,
project managers, Human Resources and young people in training...
employees
Countries
personal data of the French population processed
Gender equality index
carbon emissions by 2027
Our Values
Trust us
This is the essential element for any lasting collaboration.
Boldness
It's having a taste for a challenge, being curious, knowing how to get out of the box.
Liability
It means making every effort to keep our commitments.
Excellence
It is the desire to constantly surpass ourselves and to innovate.
Our commitments
Data Ethics
Regulatory
Sovereign
Environment
Human
Social
↗︎ Gender equality
↗︎ Quality of life at work
↗︎ Include
Environmental
↘︎ 15% of our carbon emissions by 2027
Engaging with our customers to help reduce their carbon emissions
Location
↗︎ Contribution to the local ecosystem