Public sector and health

Digitalization of the public and health sectors: tailor-made solutions with Luminess

Digital challenges for the public sector and healthcare stakeholders 

The public service and health sectors face a dual challenge: meeting the growing expectations of citizens and users while respecting strong constraints in terms of performance, safety and regulatory compliance.

In a rapidly changing environment, healthcare stakeholders (healthcare facilities, health agencies, and institutions) face numerous challenges. Document management , often still paper-based, limits efficiency and consumes valuable space . Faced with these constraints, digitization has become essential to optimize patient pathways, streamline administrative processes, and improve the user experience. These developments are now a top priority to meet the sector's growing demands.

On the side of public administrations and institutions , the sector faces an increased demand for the digitalization of administrative procedures, the accessibility of online services and digital sovereignty.

  • Administrative processes , often complex and based on outdated systems, need modernization to become faster and more intuitive.

  • Digitalization is emerging as a crucial lever for simplifying processes and optimizing resources.

  • The sovereignty and security of public data remain absolute priorities to guarantee a reliable and secure digital transition.

 

 

 

0
%

administrative procedures remain partially or totally manual 

1,5

billion administrative documents in paper format

0
%

public sites do not yet meet accessibility standards

 

 

 

 

Luminess, an ESN specializing in digitalization and outsourcing 

As a French IT services company and thanks to our expertise in open source technologies (PHP, Java, Drupal...), we support ministries, public institutions, local authorities and healthcare stakeholders in the creation of high-performance and scalable software, the redesign of business applications, Application Maintenance, etc.

For over 30 years, we have been supporting ministries, local authorities, public institutions, and healthcare stakeholders in their digital transition. Our offering is based on a combination of proven expertise: 

 

Our Solutions

Digital journeys

Development of digital journeys

Optimize your B2C user journeys with high-performance UX/UI interfaces. Luminess digitizes your processes and

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Custom business software development

Discover with Luminess expertise in business software development, custom applications, outsourcing and

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Intelligent document processing solution

Our Intelligent Document Processing platform combines artificial intelligence and human expertise to classify

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Fight against fraud

Fight against document fraud and identity theft

Secure your processes with Luminess: document fraud detection, identity verification and authentication

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Electronic Document Management (EDM)

Electronic document management (EDM) is now essential to streamline business processes, centralize

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AI and Automation Projects

The digital transformation of businesses can no longer happen without the intelligent use of data and...

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Digital learning and digital training

A recognized expert in digital transformation, Luminess addresses the entire digital learning value chain: from

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datasheet

Discover how our innovative solutions support public sector stakeholders in modernizing their services and improving the citizen experience. From process digitization to data security, we help you meet your strategic challenges.
To learn more, download our product sheet now and explore the key features tailored to your needs.

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Jaillon

Luminess's unique positioning is to address projects that combine digital development and the dematerialization of business processes. Our goal: to support institutions, administrations, and healthcare facilities in their modernization. Our approach combines high-tech solutions with personalized support.

Frédérique Jaillon
Commercial Director
Public sector

Trusted by

Ministry of Labour

The Ministry of Labor, Full Employment and Integration prepares and implements rules concerning working conditions, collective bargaining and employee rights, as well as the defense and promotion of employment, including return to employment policy, as well as professional training for young people and adults.

Within the Ministry, the General Directorate of Labor (DGT) prepares, leads and coordinates labor policy in order to improve collective and individual relations and working conditions in companies as well as the quality and effectiveness of the law which governs them. governs. Under the aegis of the General Secretariat, the DIGITAL Directorate (DNUM) carries out digital transformation to offer agents and professions fluid and efficient services and thus make its contribution to the effectiveness of public policies.

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Ministry of Justice

The Ministry of Justice is the administrator of justice in France. A ministry whose holder is the Keeper of the Seals, Minister of Justice. In 2018, the Ministry of Justice wanted to develop the site of the new TGI of Paris and the 36 websites of the 36 Courts of Appeal.

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Ministere des Armées

The Ministry of the Armed Forces is responsible for ensuring the protection of the French territory, population and interests. It also responds to other missions within the framework of international (NATO) or regional (Defense Europe) agreements and treaties.

Beyond these missions, the Ministry of the Armed Forces is also involved in public service missions. Its human and material resources support or supplement the actions of other ministries, on a daily basis or in an emergency, on national territory and abroad.

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GIE SESAM-Vitale

The SESAM-Vitale Economic Interest Group (EIG) is a major player in the digital transformation of the healthcare sector. Specializing in information systems for healthcare professionals, it works closely with the Ministry of Health, health insurance schemes, supplementary health insurance providers, and healthcare and social care professionals.

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Foch Hospital

With a staff of 2, including approximately 300 physicians, the hospital is one of the largest hospitals in the Île-de-France region. Luminess supported Foch Hospital in its project to develop an online patient pre-admission portal.

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MONIDENUM application resumption

Founded in 1986, Infogreffe is the Economic Interest Group (EIG) of French commercial court registries. Infogreffe's purpose is to develop, with commercial court clerks, the leading digital platform for business activity. Infogreffe has over 2 employees across the 000 commercial court registries located in mainland France and the overseas territories.

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FAQ

Digitalization makes it possible to simplify processes, reduce paper, improve access to information and accelerate the processing of files for citizens, patients and agents.

VERTICAL SECTORS & USE CASES - Public and Healthcare Sector

Digitization reduces costs, secures documents, and facilitates access. It improves traceability, limits information loss, and speeds up administrative processes for both staff and users. 

VERTICAL SECTORS & USE CASES - Public and Healthcare Sector

Digital technology optimizes processes through automation, secure data sharing, and the reduction of manual tasks. It allows professionals to focus more on their core business while improving the quality of service provided.

VERTICAL SECTORS & USE CASES - Public and Healthcare Sector

Health insurance companies must manage the security of sensitive data, regulatory compliance, and system interoperability. Modernizing tools and adopting digital processes are essential to meeting policyholders' expectations. 

VERTICAL SECTORS & USE CASES - Public and Healthcare Sector
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For any additional information on an offer or project, please do not hesitate to contact us.

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