Public sector and health

Digitalization of the public and health sectors: tailor-made solutions with Luminess

Digital challenges for the public sector and healthcare stakeholders 

The public service and health sectors are faced with a dual requirement: meet the growing expectations of citizens and users while respecting strong constraints in terms of performance, safety and regulatory compliance. 

In a rapidly changing environment, health actors (healthcare establishments, health agencies or institutions) are faced with multiple challenges. Document Management, often still in paper format, limits efficiency and uses up spaceFaced with these constraints, dematerialization is essential to optimize care pathways, streamline administrative processes, and improve the user experience. These developments are now a key priority to meet the sector's growing demands. 

As for administrations and public institutions, the sector faces an increased demand for digitizing administrative procedures,accessibility online services and digital sovereignty.  

  • The administrative routes, often complex and based on obsolete systems, require modernization to become faster and more intuitive.  

  • La dematerialisation is establishing itself as a crucial lever for simplifying procedures and optimizing resources.  

  • La sovereignty and security of public data remain absolute priorities to ensure a reliable and secure digital transition. 

 

 

 

Key figures:

0
%

administrative procedures remain partially or totally manual 

1,5
billion

administrative documents in paper format 

0
%

public sites do not yet meet accessibility standards

 

 

 

 

Luminess, an ESN specializing in digitalization and outsourcing 

As'Digital services company French and thanks to our know-how in open source technologies (PHP, Java, Drupal, etc.), we support ministries, public institutions, communities and health stakeholders in the creation of high-performance and scalable software, the redesign of business applications, Third-Party Application Maintenance, etc.  

For over 30 years, we have been supporting ministries, local authorities, public institutions, and healthcare stakeholders in their digital transition. Our offering is based on a combination of proven expertise: 

  • Redesign of obsolete applications to make them more accessible and efficient 

  • Third Party Application Maintenance (TMA) to ensure the availability, scalability and performance of critical systems 

  • Managed services with supervision, security and sovereign hosting (SecNumCloud) 

  • Compliance RGAA, GDPR and HDS for your digital portals and services 

 

Our Solutions

Strategy & digital transformation

Development of digital journeys

Optimize your B2C user journeys with powerful UX/UI interfaces. Luminess digitizes your processes and strengthens customer engagement.
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Application development and maintenance

Custom business software development

Discover with Luminess expertise in business software development, custom applications, outsourcing and third-party application maintenance.
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Application development and maintenance

Electronic Document Management (EDM)

Electronic document management (EDM) is now essential for streamlining business processes, centralizing information and securing data while reducing operational costs.
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Application development and maintenance

Electronic Archiving Service (SAE) certified NF461

Digital transformation is accelerating: growing volumes of data, strict legal requirements (GDPR, decree no. 2016-1673), dematerialization of exchanges, need for seamless sharing of information... In this context, digital archiving is becoming a strategic lever to guarantee...
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Strategy & digital transformation

Artificial intelligence at the service of your digital transformation

The digital transformation of businesses can no longer be achieved without intelligent data mining and process automation. Thanks to artificial intelligence and intelligent document processing, the digital transformation of businesses...
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Intelligent document processing solution

Our Intelligent Document Processing platform combines artificial intelligence and human expertise to classify, extract and process information contained in all types of documents, whether structured or unstructured.
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Publication

Digital learning and digital training

A recognized expert in digital transformation, Luminess addresses the entire digital learning value chain: from instructional design to delivery via LMS (Learning Management Systems). Our goal: to offer...
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datasheet

To find out more about our solutions for the public sector, you can download our product sheet.

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Jaillon

Luminess's unique positioning is to address projects that combine digital development and the dematerialization of business processes. Our goal: to support institutions, administrations, and healthcare facilities in their modernization. Our approach combines high-tech solutions with personalized support.

Frédérique Jaillon
Commercial Director
Public sector

They Trust Us

Ministry of Labour

The Ministry of Labor, Full Employment and Integration prepares and implements rules concerning working conditions, collective bargaining and employee rights, as well as the defense and promotion of employment, including return to employment policy, as well as professional training for young people and adults.

Within the Ministry, the General Directorate of Labor (DGT) prepares, leads and coordinates labor policy in order to improve collective and individual relations and working conditions in companies as well as the quality and effectiveness of the law which governs them. governs. Under the aegis of the General Secretariat, the DIGITAL Directorate (DNUM) carries out digital transformation to offer agents and professions fluid and efficient services and thus make its contribution to the effectiveness of public policies.

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Ministry of Justice

The Ministry of Justice is the administrator of justice in France. A ministry whose holder is the Keeper of the Seals, Minister of Justice. In 2018, the Ministry of Justice wanted to develop the site of the new TGI of Paris and the 36 websites of the 36 Courts of Appeal.

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Ministere des Armées

The Ministry of the Armed Forces is responsible for ensuring the protection of the French territory, population and interests. It also responds to other missions within the framework of international (NATO) or regional (Defense Europe) agreements and treaties.

Beyond these missions, the Ministry of the Armed Forces is also involved in public service missions. Its human and material resources support or supplement the actions of other ministries, on a daily basis or in an emergency, on national territory and abroad.

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GIE SESAM-Vitale

The SESAM-Vitale Economic Interest Group (EIG) is a major player in the digital transformation of the healthcare sector. Specializing in information systems for healthcare professionals, it works closely with the Ministry of Health, health insurance schemes, supplementary health insurance providers, and healthcare and social care professionals.

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Foch Hospital

With a staff of 2, including approximately 300 physicians, the hospital is one of the largest hospitals in the Île-de-France region. Luminess supported Foch Hospital in its project to develop an online patient pre-admission portal.

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MONIDENUM application resumption

Founded in 1986, Infogreffe is the Economic Interest Group (EIG) of French commercial court registries. Infogreffe's purpose is to develop, with commercial court clerks, the leading digital platform for business activity. Infogreffe has over 2 employees across the 000 commercial court registries located in mainland France and the overseas territories.

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