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AI, digital identity and automation: customer journeys enter a new era
News

AI, digital identity and automation: customer journeys enter a new era

Automation, generative AI, digital identity: the new technological building blocks are here. But few companies are truly integrating them into their customer journeys. Why we need to act now to create reliable, instant experiences that comply with European standards.

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Artificial intelligence at the service of your digital transformation

Artificial intelligence at the service of your digital transformation

The digital transformation of companies can no longer be achieved without a intelligent exploitation of data and process automation.  

Thanks to artificial intelligence and the intelligent document processing, the digital transformation of businesses is simpler and the benefits are numerous

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Supporting the European Banking Authority in proofreading and linguistic revision

Supporting the European Banking Authority in proofreading and linguistic revision

Based at Paris, the European Banking Authority is the European Union agency responsible for implementing a set of rules to regulate and supervise the banking sector in all EU countries. The aim is to create an efficient, transparent and

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A multi-service platform for document processing and KYC compliance

A multi-service platform for document processing and KYC compliance

AXA is a global leader in insurance and asset management, operating in 51 countries with 147 employees serving 000 million customers. The Group offers a comprehensive range of products and services in property and casualty insurance, life insurance, savings, retirement, and asset management. 

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Bringing associations into compliance: a complex project

Bringing associations into compliance: a complex project

Nonprofit organizations are probably among the most complex files to bring into compliance. In 2024, a major insurance company entrusted us with the remediation of several thousand nonprofit organizations (in addition to individual files).

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Effectively manage individuals and businesses in the same KYC campaign

Effectively manage individuals and businesses in the same KYC campaign

To successfully complete a sensitive legal transfer, this wealth management company relied on an effective, hybrid, and digital KYC campaign.

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Industrialize large-scale KYC remediation without saturating the network

Industrialize large-scale KYC remediation without saturating the network

To meet its regulatory obligations, a major bank needed to update hundreds of thousands of customer records.

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Third-party application maintenance (TMA): a strategic lever in 2025
Blog

Third-party application maintenance (TMA): a strategic lever in 2025

Third-party application maintenance (TMA) is a strategic solution for companies wishing to outsource the management and development of their applications.

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Succeeding in your corporate artificial intelligence project: the complete guide
Blog

Succeeding in your corporate artificial intelligence project: the complete guide

Launching an AI (artificial intelligence) project today represents a major strategic lever for any company seeking to automate its processes, improve customer experience or optimize its operations.

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