Effectively manage individuals and businesses in the same KYC campaign

A winning KYC/KYB approach: efficiency, compliance, fluidity

To successfully complete a sensitive transfer to another legal entity, this wealth management company relied on an effective, hybrid and digital KYC campaign.

Result: 41,000 individual and business files updated in a short time, a smooth process, and data that is now reliable and valued.

A high-risk KYC operation conducted with rigor and fluidity.

A company specializing in wealth management consulting for individuals and businesses initiated a KYC remediation campaign with us to update the regulatory information of 38,000 individual clients and 3,000 corporate clients and obtain client consent for the transfer of their files to a new legal entity.

The benefits for our client

  • Enhanced compliance , in accordance with KYC regulatory obligations and preparation for future audits

  • Time savings with a significant reduction in processing times thanks to the automation of recurring tasks and a reduction in manual labor

  • Leveraging data for better customer understanding to identify new business opportunities

  • An improved customer experience : a simplified and accessible user journey that strengthens customer trust and engagement.

  • Increased reliability and fewer errors and incomplete files

 

 

 

 

The solution implemented 

We have implemented our complete and secure KYC PP and PM solution :

  • Sending personalized letters, emails, and SMS messages to inform clients of the process and invite them to complete their application, with messages tailored to the specific needs of individual clients and legal entities.

  • Access to a secure collection portal to verify subscriber data and submit the required supporting documents.

  • Automated processing and verification of data and documents using artificial intelligence technologies, with consistency and validity checks

  • Completeness and compliance of files

  • Provision of a team of experts based in France to handle complex cases

  • Real-time dashboards to allow the client to track the progress of the campaign

  • A complete audit trail is maintained for each case processed to guarantee the traceability of actions performed.

The obtained results

+ 70 %

successfully remedied cases

0

campaign months

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