Effectively manage individuals and businesses in the same KYC campaign

A winning KYC/KYB approach: efficiency, compliance, fluidity

To successfully complete a sensitive transfer to another legal entity, this wealth management company relied on an effective, hybrid and digital KYC campaign.

Result: 41 individual and business files updated within a short timeframe, a smooth journey, and data that is now reliable and valued.

A KYC operation high-risk approach carried out with rigor and fluidity.

A company specializing in wealth management advice for individuals and businesses has initiated a partnership with us KYC remediation campaign to update regulatory information of 38 individual customers and 000 legal entity customers et obtain clients' consent to transfer their files to a new legal entity.

The benefits for our client

  • Enhanced compliance, in compliance with KYC regulatory obligations and preparation for future audits 

  • Time saving with a significant reduction in processing times thanks to the automation of recurring tasks and a reduction in manual work 

  • Data valuation for better customer knowledge in order to identify new business opportunities 

  • An improved customer experience : a simplified and accessible user journey, which strengthens customer trust and engagement 

  • Increased reliability and fewer errors and incomplete files

 

 

 

 

The solution implemented 

We have implemented our solution Complete and secure KYC PP and PM : 

  • Sending personalized paper mail, emails and text messages to inform customers of the process and invite them to complete their file, with messages adapted to the specific needs of individual customers and legal entities 

  • Access to a secure collection portal to verify the subscriber's data and transmit the expected supporting documents 

  • Automated data processing and verification and documents using artificial intelligence technologies, with consistency and validity checks 

  • Completeness treatment and compliance files 

  • Provision of a team of experts based in France to manage complex cases 

  • Dashboards in real time to allow the client to follow the progress of the campaign 

  • Complete audit trail for each file processed to guarantee the traceability of the actions carried out

The obtained results

+ 70 %

successfully remedied cases

0

campaign months

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