Second-hand platforms: restoring trust through digital identity

Faced with the rise in scams and the complexity of verifications, second-hand platforms are seeking to secure exchanges between individuals.

By integrating a digital identity wallet , they can guarantee the authenticity of profiles, streamline KYC processes and pave the way for cross-border transactions.

A concrete response to user expectations… and to market ambitions. 

The second-hand market is experiencing rapid growth ( +20% per year in France ), driven by environmental and economic factors. However, this momentum is being hampered by:

  • Frequent frauds ( identity theft, fictitious sales, fake profiles...);

  • Cumbersome registration processes ( ID card, IBAN to be provided when creating the advertisement...);

  • A growing distrust among users.

Today, up to 70% of users abandon their registration when they have to provide sensitive documents. And platforms are struggling to reconcile ease of use with security.

Profits

Integrating a digital identity wallet solution like TrustMe allows, in this specific case:

  • Increased trust between buyers and sellers;

  • Opening up to the European market : easier cross-border transactions.

 

 

How to deploy the solution? 

Platforms can integrate TrustMe into their journey: 

  1. Integrated KYC : the user shares their data (identity, IBAN, proof of address) via the wallet, without re-entering;

  1. Verifiable digital certificates : the information is up-to-date, authenticated and traceable;

  1. Strong authentication : proof of life and biometrics to secure transactions;

  1. European interoperability : a French user can buy on a German platform with the same level of security.

What results can be expected? 

  • Up to 70% reduction in registration dropouts;

  • A significant decrease in disputes related to identity or payment;

  • Access to a broader cross-border market;

  • Easier user adoption thanks to a smooth and unified UX.

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