About us
A French, independent and responsible technology company
Luminess is a company French, sovereign and independentWe support our clients in their digital uses and handle different types of processes, such as patent filings reimbursement of health costs for mutual insurance companies, the processes ofopening accounts for banks and many projects that require the processing of large volumes of personal and sensitive data. Each year, we we process the personal data of more than a quarter of French peopleThis figure says a lot about the trust our customers place in us and the responsibility we carry on a daily basis.
Our story began over 120 yearsor a MayenneFrom a local printer, we have become a leading technological player, going through all the major revolutions: Minitel, CD-ROM, web, cloud, artificial intelligence…At every stage, we have been able to evolve, without ever losing our requirement for quality, safety and service.
Today, we actively contribute to the development of a secure and responsible European digital ecosystem.
Our mission: to make process digitalization more reliable, faster, and more secure. The expertise, passion, and commitment of our teams make Luminess a trusted partner offering innovative solutions for business process optimization and data enhancement.
One job, several areas of expertise
Our core business: support the digitalization of critical processes in businesses and institutions.
We operate where reliability, compliance and performance are essential.
Large companies and administrations trust us for automate and secure their processes.
We are both:
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Software publisher, with our Lumia IDP platform, specializing in intelligent document processing;
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BPO provider, for thelarge-scale business process outsourcing (mail, invoices, treatment sheets, etc.);
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ESN, for the business application development, customer journey, of solutions GED, SAE, IA, digital learning...
Our solutions are used in sensitive contexts: Banking KYC, fight against fraud, health reimbursement, intellectual property management, customer onboarding, etc.
French leader in BPO and intelligent document management
French people have their personal data processed on our platform
employees
documents processed per year
years of history and continuous innovation
A strong base, in France and internationally
Our historic headquarters is in Mayenne, but our presence extends throughout the territory with teams at Laval, Paris, Rennes et Lens.
Internationally, we are established in Romania, the United States, Madagascar, India and even Germany to support our clients as closely as possible to their challenges.
Our group in the world
United States
Six Red Marbles develops innovative digital and blended learning programs for students of all ages. Our company is built to excel across the full spectrum of educational services, including curriculum design, course and content development, and more.
Madagascar
Our teams specialize in digitizing, capturing, and structuring all types of workflows (invoices, XML or banking documents, etc.), as well as in the layout of texts and works, primarily legal or institutional. We also work on enriching customer information databases, streamlining catalogs, and tracing georeferenced plans.
Romania
Whether it's IT or digitization projects, Luminess Romania is able to provide the right solution. Their linguistic skills (10 European languages), their IT expertise (web, mobile, industrialization, DevOps, etc.), and their production capabilities allow our Romanian teams to meet our clients' needs.
India
Jouve India provides the highest quality content solutions and technologies for educational, commercial, academic, and custom publishers. Services offered cover the entire project lifecycle, from concept to delivery.
The women and men of Luminess
At Luminess, technology is driven by committed teams. Our employees are engineers, developers, business experts, project managers, data scientists…All contribute to making our solutions efficient, secure tools adapted to the realities on the ground.
Our executive committee drives the group's strategy with a clear vision: to make Luminess a leading player in sovereign, ethical and efficient digital technology.
Management Committee
Finance Department
A committed company
At Luminess, accountability isn't just about compliance. It permeates our decisions, our technologies, and our relationships. It is expressed in our CSR policy, structured around three pillars:
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Environment : reducing our carbon footprint, eco-design, digital sobriety
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Socials : inclusion, diversity, quality of life at work, territorial anchoring
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Governance : transparency, data security, digital sovereignty
It also means choosing sovereign digital technology: data hosted in France, on our own certified infrastructures. SecNumCloud, open source AI models integrated on our servers, hybrid AI - human expertise approach, to ensure the reliability, security and ethics of the processing of sensitive data…
This is how we build a useful, sustainable and sovereign digital world.
They Put Their Trust in Us
Ministry of Justice
A multi-service platform for document processing and KYC compliance
Société Générale
European Patent Office
VIASANT
Ministry of Labour
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