About us
A French, independent and responsible technology company
Luminess is a French, sovereign, and independent company . We support our clients in their digital practices and handle various types of processes, such as patent filings , health insurance reimbursements , account opening processes for banks, and numerous projects that require the processing of large volumes of personal and sensitive data. Each year, we process the personal data of more than a quarter of the French population . This figure speaks volumes about the trust our clients place in us and the responsibility we uphold every day.
Our story began over 120 yearsin MayenneFrom a local printer, we have become a leading technological player, going through all the major revolutions: Minitel, CD-ROM, web, cloud, artificial intelligence…At every stage, we have been able to evolve, without ever losing our requirement for quality, safety and service.
Today, we are actively contributing to the development of a secure and responsible European digital ecosystem.
Our mission: to make process digitalization more reliable, faster, and more secure. The expertise, passion, and commitment of our teams make Luminess a trusted partner offering innovative solutions for business process optimization and data enhancement.
One job, several areas of expertise
Our core business: supporting the digitalization of critical processes in companies and institutions.
We operate where reliability, compliance and performance are essential.
Large companies and government agencies trust us to automate and secure their processes.
We are both:
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Software publisher, with our Lumia IDP platform , specializing in intelligent document processing;
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BPO provider, for the outsourcing of large-scale business processes (letters, invoices, medical claim forms, etc.);
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IT services company specializing in the development of business applications , customer journeys , document management solutions, electronic archiving systems , AI , digital learning …
Our solutions are used in sensitive contexts: banking KYC , fraud prevention , health reimbursement , intellectual property management , customer onboarding, etc.
French leader in BPO and intelligent document management
French people have their personal data processed on our platform
employees
documents processed per year
years of history and continuous innovation
A strong base, in France and internationally
Our historic headquarters is in Mayenne, but our presence extends throughout the territory with teams at Laval, Paris, Rennes et Lens.
Internationally, we have offices in Romania, the United States, Madagascar, India and Germany to support our clients as closely as possible to their challenges.
Our group in the world
United States
Six Red Marbles develops innovative digital and blended learning programs for students of all ages. Our company is built to excel across the full spectrum of educational services, including curriculum design, course and content development, and more.
Madagascar
Our teams specialize in digitizing, capturing, and structuring all types of workflows (invoices, XML or banking documents, etc.), as well as in the layout of texts and works, primarily legal or institutional. We also work on enriching customer information databases, streamlining catalogs, and tracing georeferenced plans.
Romania
Whether it's IT or digitization projects, Luminess Romania is able to provide the right solution. Their linguistic skills (10 European languages), their IT expertise (web, mobile, industrialization, DevOps, etc.), and their production capabilities allow our Romanian teams to meet our clients' needs.
India
Jouve India provides the highest quality content solutions and technologies for educational, commercial, academic, and custom publishers. Services offered cover the entire project lifecycle, from concept to delivery.
The women and men of Luminess
At Luminess, technology is driven by committed teams. Our employees are engineers, developers, business experts, project managers, data scientists … They all contribute to making our solutions high-performing, secure tools adapted to real-world situations.
Our management committee guides the group's strategy with a clear vision: to make Luminess a leading player in sovereign, ethical and efficient digital technology.
A committed company
At Luminess, responsibility goes beyond mere compliance. It permeates our decisions, our technologies, and our relationships. It is expressed in our CSR policy , structured around three pillars:
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Environment : reducing our carbon footprint, eco-design, digital sobriety
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Social : inclusion, diversity, quality of working life, local roots
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Governance : transparency, data security, digital sovereignty
It also means choosing digital sovereignty: data hosted in France, on our own SecNumCloud certified infrastructures, open source AI models integrated on our servers, a hybrid AI - human expertise approach , to guarantee the reliability, security and ethics of sensitive data processing…
This is how we build a useful, sustainable and sovereign digital world.
Trusted by
Ministry of Justice
A multi-service platform for document processing and KYC compliance
Société Générale
European Patent Office
VIASANT
Ministry of Labour
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