Ethics & Governance
AI projects under human supervision
certified or audited data partners
employees trained in cybersecurity
Our commitments
Integrity
Zero tolerance for corruption, fraud, influence peddling and conflicts of interest. Transparent relationships with our stakeholders.
Respect for people
An environment based on respect, inclusion, equal opportunities and quality of work life, true to our values.
Responsible governance
We guarantee rigorous governance in the service of compliance and risk management.
Responsible AI
At Luminess, artificial intelligence is an assistance tool, never a substitute for human decision-making. We prioritize explainable, controlled, and supervised AI to guarantee the reliability, security, and fairness of our processes.
Our approach is based in particular on:
- Human oversight of critical decisions
- Traceability of treatments
- Preventing bias
Where relevant, we favor open and sovereign models, such as Mistral AI, hosted on secure infrastructures. Their use is governed by dedicated governance.
Protected data, responsible governance
Handling the personal data of more than a quarter of the French population requires exemplary governance. That's why we guarantee secure, transparent, and controlled processing.
Our commitments:
- End-to-end security of the data entrusted to us
- Clear governance of access and responsibilities
- A transparent and controlled processing chain
- Sovereign accommodation in France
- A high level of cybersecurity requirements
We also select technology partners who meet our ethical, security and compliance requirements to ensure a reliable and responsible digital ecosystem.
Our frame of reference
Our approach is based on several internal policies and frameworks that guarantee a high level of standards in terms of ethics, compliance, quality and responsibility.
The Ethical Charter complements our Code of Conduct as well as our AI, Quality and CSR policies. Together, these documents constitute the framework that guides our decisions, practices and governance.