Banking and financial services

A sector at the heart of digitalization challenges

Between innovation and regulation: new banking challenges 

In a context where regulatory requirements are intensifying and digital is being integrated into all banking processes, you are facing major challenges: compliance, securing your data, continuous improvement operational efficiency, fight against fraud banking, smooth and compliant customer... 

This is where outsourcing and automation come into their own. You free up your teams to focus on your core business, while ensuring rigorous and compliant management. Thanks to advanced technologies (AI, RPA, IDP), you optimize your operations, reduce risks and secure every step of the customer journey. A great way to address operational and regulatory challenges while accelerating your digital transformation. 

 

 

0
%

of fraudulent online files

0
%

costs thanks to BPO

0
%

document processing time thanks to the IDP

0
%

banks believe that BPO increases their responsiveness

0
%

human errors thanks to automation solutions (KYC, LCB-FT)

0
/10

 Banks consider digital onboarding as a strategic issue

 

Luminess, a 360° vision of your needs 

Our technical solutions allow you to refocus on your business expertise across the entire banking and financial sector to improve your operational efficiency, compliance, and customer experience. We provide tailor-made or directly packaged solutions developed using AI technologies. 

  • Fight against fraud : advanced real-time fraud detection solutions, integrated into digital journeys to secure onboarding and prevent identity theft. 

  • Data AI Expertise : to harness the power of data and artificial intelligence in a digitalized environment

Our Solutions

Intelligent document processing solution

Our Intelligent Document Processing platform combines artificial intelligence and human expertise to classify, extract and process information contained in all types of documents, whether structured or unstructured.
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Transactional Platforms and Digital Processes

ID wallet and Digital Identity

Discover TrustMe, the secure digital wallet offered by Luminess for a reliable digital identity, certified onboarding and intelligent management of your documents.
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Strategy & digital transformation

Development of digital journeys

Optimize your B2C user journeys with powerful UX/UI interfaces. Luminess digitizes your processes and strengthens customer engagement.
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Application development and maintenance

Custom business software development

Discover with Luminess expertise in business software development, custom applications, outsourcing and third-party application maintenance.
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Strategy & digital transformation

Artificial intelligence at the service of your digital transformation

The digital transformation of businesses can no longer be achieved without intelligent data mining and process automation. Thanks to artificial intelligence and intelligent document processing, the digital transformation of businesses...
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As an expert in intelligent document processing, we support major names in banking and financial services in their business processes, while respecting data security and sovereignty.

Barthélemy Pensel
Key Accounts Director

They Trust Us

Société Générale

Luminess' expertise helps us meet the growing challenges of KYC regulations, particularly for banks. Société Générale wanted a solution that could free advisers from all documentary admissibility operations.

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