Development of digital journeys
Digital journeys designed for efficiency and satisfaction
The digitalization of customer journeys is a strategic lever for companies. It not only allows them to:improve user experience and reduce abandonment, but also to streamline internal processes and strengthen operational performance.
As an ESN specializing in digital transformation, we support our clients throughout the entire project cycle: UX/UI design, back-end and front-end development, API integration, testing, hosting and maintenance.
UX/UI, AI and business applications: digital journeys designed to convert
Luminess designs tailor-made solutions integrating AI and automation for streamline onboarding, speed up subscription online and facilitate your processes documentaries. Our approach is based on a in-depth analysis of user behavior to design journeys that meet the expectations of today's consumers.
A UX/UI agency dedicated to our clients
Thanks to our UX/UI agency, we implement a design thinking approach to create ergonomic and engaging user interfaces, while ensuring consistency between the different contact points of a digital customer journey. From needs audit to production launch, we support companies in the digital transformation of their business journeys, to improve adoption, optimize conversion rates and strengthen customer satisfaction.
For your “front office” projects, our UX/UI Agency creates optimized digital journeys For :
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Simplify navigation of your user journeys
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Maximize conversions thanks to frictionless interfaces
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Strengthen commitment and customer satisfaction through responsive journeys
Drupal expertise in web development
For back office projects, web development or optimization of your document processes, we provide our skills and our expertise on our reference CMS Drupal.
Drupal digital solutions are designed to optimize performance, guarantee accessibility (RGAA) and ensure compliance with current standards, including GDPR, whether for an institutional site, an extranet/intranet portal, a transactional platform or a business web application.
Luminess supports you by offering robust and secure solutions :
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Business application development to automate workflows and document processing
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Development via our Drupal CMS website and back office journey
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Etablishing of complete digital onboarding journeys : authentication, forms, electronic signature, storage
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Strict compliance with compliance requirements (GDPR, HDS, SecNumCloud, etc.)
Thanks to our technical and functional expertise, we help you to build reliable, scalable and perfectly integrated digital processes to your business environment.
Why choose Luminess?
A UX/UI agency expert in user journeys
Our specialists design ergonomic and engaging interfaces, focused on the customer experience.
Mastered web development with Drupal
Over 300 experienced developers build robust applications using our industry-leading CMS
Seamless integration with your existing systems
Our APIs facilitate interconnection with your existing digital journeys
Customizable end-to-end journeys
From onboarding to electronic signature, each step adapts to your needs
A sovereign and compliant environment
Our ecosystem complies with the strictest security standards: GDPR, HDS, SecNumCloud, etc.
