Dematerialization of incoming flows

Whether you are a PDP (Partner Dematerialization Platform) or a private company (banking, insurance, real estate, automotive, mass distribution, etc.), the challenges of dematerialization are numerous:  

• Increased regulatory requirements in terms of digitalization and document management; 

• Growing volume of documents to process and archive or store in EDM; 

• Risk of errors and loss of documents with manual processing; 

• Extended processing time, impacting productivity and customer experience;

To meet these challenges, the dematerialization of incoming flows becomes a strategic necessity for optimize business performance, reduce costs and ensure customer satisfaction. 

Complete BPO management of incoming flow, from reception to archiving 

Thanks to Luminess, improve the performance of your organization with solutions that allow you to:save more than 75% on the costs of managing your incoming flows, shorten processing time by 30% and improve customer satisfaction. 

Faithful digitization NF S 544: guarantee of the probative value of your documents

As part of the dematerialization of incoming flows, we offer a chain of faithful digitalization certified NF S 544, in compliance with the requirements of standard NF Z 42-026, allowing the production of digital copies with a legal value equivalent to the paper originals.

A commitment to the reliability of copies

• Traceability : each digitized document is accompanied by a certificate listing all the actions carried out;

• Integrity : fingerprint controls and server stamps to ensure inalterability;

• Sustainability : guarantee of copy reliability by combining faithful digitization with archiving in our SAE certified NF461 ;

• Quality and loyalty : calibration of equipment, strict compliance with colors and regulatory requirements;

• Monitoring and transparency : complete documentation with reports.