Paris, on 22-03-2022 - Luminess is one of the first digital companies to obtain the "Origine France Garantie" certification, for two of its solutions in health and social protection: digitization of medical records et digitization of healthcare flows France. This is a strong symbol for the group in one of its strategic sectors, health, and which reinforces the confidence of its customers, health establishments and social protection players.
A certification obtained for two major solutions to support the transformation of health and social protection “digitalization of medical records” and the “digitalization of health flows in France”. This "Origine France Garantie" certification issued by AFNOR is the only certification that has legal value., and which goes well beyond the mention “Made In France”. The solutions of the Luminess group meet all the necessary criteria, namely on the one hand, the product takes its essential characteristics in France and on the other hand that at least 50% of the unit cost price of the product is acquired in France. This certification, which guarantees the traceability of a product, was obtained in February 2022, after an audit phase lasting several months by the specialized offices of the "Origine France Garantie" mark, which will be renewed every year in order to maintain compliance.
This certification is real recognition of this group's commitment to the ethical and sovereign use of data. We process their data on a daily basis, we store it and we need to be reassured about how we do it. Luminess is a forerunner among digital companies and very few of us can offer our customers certified “Origine France Garantie” solutions. We are very proud of it!
A certification that is part of an ethical approach initiated a long time ago by the group.
Luminess is convinced that the use of data must be ethical and responsible and that the human must be placed at the heart of uses. This conviction is reflected daily in the way data is used and processed and the algorithms are controlled.
As a player in digital trust, this new certification is a continuation of those previously obtained: HDS certification (Health Data Hosting), NF461 standard, Iso27001, guaranteeing its commitment to its customers.
On ethical issues, the group also relies on its partner Ethik-IA to ensure compliance with the bioethics law and the European directive by implementing a Human Guarantee on its algorithms.
A certification that anchors this French ETI as a major player in digital sovereignty.
The group founded in 1903 in Mayenne, is established in France on five sites (Mayenne, Lens, Rennes et Paris and Laval) where its technologies are developed, and where the data is hosted in the group's data centers in a secure HDS environment. A major digital player in France, the Luminess group is recognized in the world of health and social protection. Its solutions combine robust technologies with human supervision and strong business knowledge, developed in a trusted digital environment. These are all necessary elements to reinvent the hospital of tomorrow and support social protection actors towards an in-depth transformation.
About Luminess: A major player in the digital ecosystem, the Luminess group has nearly 1500 employees worldwide, including 600 in France and is established in seven countries. Leader in “BPO as a service”. This French mid-sized company draws on its business expertise to offer solutions adapted to the evolving needs of your customers and thus allow you to enhance their customer promise. Luminess combines human supervision and technology by deploying its expertise in different sectors of activity such as banking, health, intellectual property and the public sector.
BPO, IA, RPA, process automation associated with human supervision throughout our workflows ensure a high level of satisfaction in compliance with security and compliance rules.
www.luminess.eu
Press contacts:
Judith Mehl - 06 99 13 78 13 - jmehl@luminess.eu
Justine Martinelli - 06 84 14 22 33 - jmartinelli@luminess.eu