Luminess, the French ETI with a very high standard of requirement: national and international

operational excellence

A major player in the digital ecosystem, Luminess has nearly 1 employees worldwide, including 500 in France, and is established in seven countries.
Our company combines human supervision and technology by deploying our expertise in different sectors of activity such as banking, health, intellectual property and the public sector.
The customer experience magazine, In touch, presents in its latest issue, our BPO activities, from an educational angle where we explain why BPO and the improvement of document management are at the heart of a major revolution, that of the operational performance of institutions, companies. And when the BPO is associated with the UX Design thinking of the Luminess Agency, it shows the company's ability to build fluid and ergonomic processes throughout the customer journey, with respect for consumer uses and his datas.
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